Open on weekends from November 30th to December 22nd.

Privacy Policy

At Kustermans, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect the personal information you provide to us.

 

1. Information We Collect

We collect the following types of personal information:

  • Personal Identifiers: Name, address, email address, phone number, and other contact details.
  • Payment Information: Credit card details and billing addresses for processing transactions.
  • Usage Information: Information on how you interact with our website, including IP addresses, browser types, and referring URLs.
  • Marketing Preferences: Information on your preferences regarding receiving marketing communications.

 

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To process transactions: Including ticket purchases and other services you request.
  • To improve our services: We may use your feedback and website usage information to improve our services and offerings.
  • To send marketing communications: With your consent, we may send you emails or messages about special events, promotions, and updates at Kustermans.
  • To comply with legal obligations: We may be required to use or disclose your information to comply with applicable laws and regulations.

 

3. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

  • Service providers: Third parties who help us operate our business, such as payment processors or email marketing platforms.
  • Legal authorities: When required by law or in response to legal processes, we may disclose your information.

 

4. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, please note that no system is completely secure, and we cannot guarantee the absolute security of your data.

 

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience and analyze site traffic. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

 

6. Your Rights

Under Canadian privacy law, you have the following rights:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete personal information.
  • Withdrawal of Consent: If you have provided consent for us to process your data, you can withdraw that consent at any time.
  • Deletion: You can request the deletion of your personal data, subject to any legal obligations we may have to retain it.

 

7. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe we have inadvertently collected such information, please contact us, and we will promptly delete it.

 

8. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and we encourage you to review this policy periodically.

 

9. Contact Us

If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us at:

Kustermans Adventure Farm
23188 Springwell Road Mount Brydges, ON N0L 1W0
Email: reghan@kustermans.ca
Phone: 519-264-9199